How to Keep Difficult Conversations From Going Sideways

How often have you had a conversation go sideways, even though your heart was in the right place?

One of the biggest causes of miscommunication isn’t what we say, it’s what we don’t make clear: our intent.

Try this:

Before giving feedback…

Before asking a tough question…

Before facilitating a conversation between two people in conflict…

 >Name your intent out loud.

“I’m not here to critique—I’m here to help you improve.”

“I’m not trying to challenge your authority—I just want clarity.”

“I’m not taking sides—I want to make sure both voices are heard.”

That simple shift can completely change how your message lands.

Because in high-stakes conversations, people don’t just listen to your words. They react to what they think your agenda is.

Clear intent builds trust.

And trust is the foundation of every successful conversation.

Improve your communication by joining my HR Leadership Lab, starting in January.